Got any questions you would like to ask?

Hopefully we have provided a solution for you below, but please feel free to contact us if you have any questions.

Frequently Asked Questions

You should make contact as soon as possible to avoid further deterioration. It won’t fix itself, the longer you leave it, the worse it will get and ultimately, cost you more.

It is false economy not to service your pool regularly. The long term damage to your pool equipment and parts, plus the expense of getting it back up to scratch (e.g. a green pool), far outweighs the cost of regular maintenance.

To ensure the water is correctly balanced we test for nine chemical elements:

  • Chlorine
  • Calcium
  • PH levels
  • Total Alkalinity
  • Conditioner
  • Iron and Copper
  • Salt
  • Phosphates

This is not just for swimming hygiene and comfort, but also to prevent damage to your pool surfaces and equipment.

You should check and empty your skimmer basket regularly and especially after storms or windy weather. A full skimmer basket puts pressure on the basket and pump. If the basket is not regularly emptied, water flow could be restricted to the extent of damaging your pump.

We conduct on-site training sessions for new pool owners, answer all your questions and provide you with the information you need to perform your own maintenance – or, after going through the program you decide you don’t have sufficient time to devote to it, we can make arrangements to do this for you on a weekly, fortnightly, monthly basis or even just a one off e.g. you are going away on holidays.

Usually, although older above ground pools and the odd in-ground vinyl liner pool cannot be converted due to their construction. If you are able to convert to a salt water pool though, it will definitely reduce the cost of chemicals as salt water pools generate their own chlorine.

Dirty or faulty filtration equipment can cause green pools. Calcium build up can reduce chlorine production and damage equipment. Seals need to be regularly lubricated to keep them watertight.

We supply a range of environmentally friendly products e.g. pumps, filters and heaters which are specifically designed to significantly reduce operating costs, greenhouse gas emissions and to conserve water.

Simple devices such as rainwater diverters and pool blankets can dramatically reduce water usage. Pool blankets also help heat your pool and retain that heat. Please contact us for more information.

Energy savings can be made by a number of means including connecting your pump to an off-peak tariff or installing energy efficient systems. Please contact us for more information.